Privacy Policy
KidsPro World LLC operates KidsPro World with respect for children and families. Here's exactly how we handle your information.
1. Introduction
KidsPro World LLC (“KidsPro World,” “we,” “our,” or “us”), a limited liability company registered at 30 N Gould St Ste R, Sheridan, WY 82801, USA, operates the KidsPro World mobile application (the “App”). This Privacy Policy explains how we collect, use, store, and protect information when you or your child uses our App and related support services.
KidsPro World is an educational application designed for children ages 2–8. We are deeply committed to protecting the privacy and safety of children and families who use our services. We comply with the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR) where applicable, and other relevant data protection laws.
2. Information We Collect
Account Information
When a parent or guardian creates an account, we collect:
- Email address (used for account verification and communication)
- Display name or nickname (chosen by the parent for the child)
- Password (stored in encrypted form; we cannot view your password)
- Country, selected at sign-up or in the profile
Guest Play
Free games can be played as a guest without an account. We do not collect a name, email address, or device record for guests, and guest progress stays on the device.
Usage Information
When an account is signed in, we may automatically collect:
- Learning progress, game scores, quiz results, and achievements
- App usage patterns and session duration
- Device model and operating system version (for app compatibility)
- A device identifier in hashed form, which helps us show the devices linked to an account and keep the account secure
- App version and performance data
Our servers also process IP addresses briefly to protect the service from abuse. We do not use them to identify you.
Drawings
Drawings and coloring pages created in the App can be saved to the account, so they may be stored on our servers. We do not show them to other users of the App. They leave the App otherwise only if someone chooses to share them from the device.
Purchases and Subscriptions
Purchases are handled by the Apple App Store or Google Play. We never receive card numbers or other payment details. If you subscribe, we receive and store:
- Your plan, subscription status, and start, renewal, and expiry dates
- Store transaction identifiers, used to confirm and restore your purchase
- The store used, and whether a free trial or Family Sharing applies
Information We Do NOT Collect
- ✓Real names, home addresses, or phone numbers of children
- ✓Precise geolocation or GPS data
- ✓Photos, videos, or audio recordings from children
- ✓Contact lists, social media accounts, or browsing history
- ✓Payment or financial information from children
- ✓Behavioral or advertising tracking data
3. How We Use Information
We use collected information solely for:
- Providing and personalizing the educational experience
- Tracking and displaying learning progress within the App
- Sending verification emails (OTP) to the parent's email address
- Maintaining, improving, and ensuring the security of the App
- Communicating important account or service updates to parents
- Responding to support requests and inquiries
- Saving drawings to the account
- Confirming purchases, providing subscription access, and restoring purchases
- Understanding how features are used, so we can improve them
- Showing which countries use the App, using the country you selected
We Do NOT Use Information For:
- Behavioral advertising or ad targeting of any kind
- Selling, renting, or trading data to third parties
- Profiling children for commercial purposes
- Marketing to children
- Building user profiles unrelated to the educational service
4. Children's Privacy (COPPA Compliance)
KidsPro World is designed specifically for children ages 2–8 and is intended to be set up and supervised by a parent or legal guardian. We take children's privacy extremely seriously.
- Parental Consent Required: We require a parent or guardian's email address for account creation. Verifiable parental consent is obtained through email verification before any data is collected from a child.
- Guest Play: Free games can be played without an account. Guest progress stays on the device and is not linked to any personal information.
- Parent Check for Purchases: A parent check appears before the subscription screen, and the store handles all payments.
- No Independent Child Accounts: Children cannot create accounts independently. All accounts must be created and managed by a parent or guardian.
- Minimum Data Collection: We collect only the information strictly necessary to provide the educational service. We do not condition a child's participation on disclosing more information than is reasonably necessary.
- No Public Information: We do not allow children to make any personal information publicly available.
- Parental Rights: Parents can review, modify, or request deletion of their child's information at any time through the Parent Zone in the App or by contacting us directly.
- Right to Refuse: Parents may refuse further collection of their child's information and request deletion of previously collected data at any time.
5. Data Storage & Security
We implement robust, industry-standard security measures to protect user data:
- All data is transmitted using TLS/SSL encryption
- Data at rest is encrypted using strong encryption standards
- User authentication is managed through a secure, verified identity provider with email-based one-time password (OTP) verification
- Access to user data is strictly restricted on a need-to-know basis and is continuously monitored
- We conduct regular security reviews and audits of our systems
- We maintain deletion protection and backup mechanisms for data integrity
While we employ commercially reasonable security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
6. Third-Party Services
We use trusted, reputable third-party service providers to operate the App. These providers are contractually obligated to protect the data we share with them and may only use it for the specific purposes we authorize:
| Category | Purpose | Data Involved |
|---|---|---|
| Cloud Infrastructure | Secure hosting and data storage | Account data, usage data |
| Authentication Services | Secure sign-in and email verification | Email address |
| Content Delivery | Fast and reliable media delivery | None (content delivery only) |
| Email Services | Sending OTP codes and account notifications | Email address |
| Apple App Store and Google Play | Processing purchases and confirming subscription status | Store transaction identifiers and subscription status |
| Google Cloud Messaging | Delivering Google Play subscription change notifications to our servers | Store purchase token and subscription status |
We Do NOT Share Data With:
- Advertising networks or ad exchanges
- Data brokers or data resellers
- Analytics companies that profile children
- Social media platforms
Our service providers are required to maintain the confidentiality and security of any data they process on our behalf and are prohibited from using it for any other purpose.
7. Data Retention
- Active Accounts: Data is retained for as long as the account remains active and is necessary to provide the service.
- Account Deletion: When you request deletion, all personal data is permanently removed within thirty (30) days. During this period, you may restore your account by signing in.
- Purchase Check Logs: Records of purchase checks are kept for up to ninety (90) days to detect errors and fraud, then deleted automatically.
- Store Records: Apple and Google keep their own purchase records under their own privacy policies.
- Aggregated Data: We may retain anonymized, aggregated usage statistics that cannot identify any individual, for service improvement purposes.
- Legal Obligations: We may retain certain information if required by law, court order, or to protect our legal rights.
8. Your Rights
As a parent or guardian, you have the right to:
- Access the personal information we hold about your child
- Request correction of inaccurate or incomplete information
- Request permanent deletion of your child's account and all associated data
- Restrict or object to processing of your child's data
- Withdraw consent for data collection at any time
- Receive a copy of your child's data in a commonly used, machine-readable format
- Contact us with any questions about your child's privacy
To exercise any of these rights, please contact our privacy team at kidsproapp@gmail.com. We respond to formal data-rights requests within thirty (30) business days, as required by applicable law.
9. Account Deletion
You can delete your account and all associated data at any time:
- 1In the App: Go to Profile → Settings → Delete Account
- 2By Email: Contact our support team at kidsproapp@gmail.com with your account email address
Account deletion is permanent. All profile data, learning progress, achievements, saved drawings, subscription records, and any other associated data will be permanently removed from our systems and cannot be recovered, except for the time-limited purchase check logs described in Data Retention.
Deleting your account does not cancel a subscription. To stop being charged, cancel it in your Apple or Google Play account settings.
10. International Data Transfers
Your data may be processed and stored on servers located in different jurisdictions. We ensure that any transfer of data complies with applicable data protection laws and that appropriate safeguards are in place to protect your data regardless of where it is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will provide prominent notice through the App or by email to the address associated with your account.
We encourage you to review this Privacy Policy periodically. The “Last Updated” date at the top indicates when this policy was last revised. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your child's privacy, or our data practices, please contact us:
- Company: KidsPro World LLC
- Email: kidsproapp@gmail.com
- Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
- Website: https://kidsproworld.com/contact
We take all privacy inquiries seriously and respond to formal data-rights requests within thirty (30) business days. For general support questions, we typically reply within 24–48 hours. If you believe we have not adequately addressed your concerns, you may have the right to file a complaint with your local data protection authority.